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Payment Policy

Last updated: 15 June 2026

At Fiora Lane, we offer various secure payment methods. Please note that the available methods may vary by country, device, browser, and checkout settings. Customers must check which options are available to them during checkout.


1. Available Payment Methods

We currently accept the following payment methods:

  • Credit card, including Visa and Mastercard
  • Apple Pay
  • Shop Pay
  • Google Pay

The available payment methods will be shown during checkout before you complete your order.


2. Security

All payments are processed through a secure SSL connection by our payment providers.

Your full payment details are never stored on our own servers.


3. Payment Processing

Orders are only taken into processing after the payment has been successfully and fully completed.

If a payment is declined, incomplete, or not authorised, the order will not be processed.


4. Refunds

If you are entitled to a refund, for example after an approved return, the amount will be refunded within 14 days after receipt and approval of the returned item via the original payment method.

Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.


5. Contact

For questions about payments, you can reach us via:

hello@fioralane.uk