3. Privacy Policy
Last updated: Today
This Privacy Policy describes how Camille Ashford collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from, or otherwise interact with camilleashford.com.
Personal Information We Collect
Depending on how you interact with our website, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Payment and transaction information
- Customer service communications
- Device and browser information
- IP address
- Website activity, such as pages viewed, products viewed, items added to your cart, and interactions with our website
- Information collected through cookies and similar technologies
We collect information that is reasonably necessary to operate our store, process orders, provide customer service, improve our website, protect our business, and market our products.
How We Use Your Personal Information
We may use your personal information to:
- Process, fulfill, and deliver your orders
- Process payments and transactions
- Send order confirmations, shipping updates, and other transactional communications
- Provide customer service
- Manage returns, refunds, exchanges, and cancellations
- Improve and personalize our website and shopping experience
- Analyze website traffic and customer interactions
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Send marketing communications where permitted and when you have provided the required consent
- Measure and improve our advertising and marketing activities
- Comply with applicable legal, accounting, tax, and regulatory obligations
- Protect our rights, customers, and business
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to offer and sell our products and services.
When you visit or make a purchase from Camille Ashford, Shopify may collect and process personal information in connection with providing its services to us.
Your information may be processed or stored by Shopify and its service providers in countries outside the state or country in which you live.
For more information about how Shopify processes personal information, you can review Shopify's own privacy policies and privacy controls.
Payments
Payments are processed through Shopify and other trusted payment service providers available through our checkout.
Camille Ashford does not directly store your complete credit or debit card number.
Depending on the payment method selected at checkout, payment information may be processed by payment card networks or services such as Shop Pay, Apple Pay, Google Pay, or other payment providers made available through our store.
These providers process your information according to their own privacy and security practices.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.
These parties may include:
- Shopify
- Payment processors and payment networks
- Shipping carriers and logistics providers
- Suppliers and fulfillment partners
- Customer service providers
- Email and marketing service providers
- Advertising partners
- Analytics and website performance providers
- Fraud prevention and security providers
- Professional advisers or government authorities where required by law
We do not disclose more information than reasonably necessary for the relevant business purpose.
Suppliers and Fulfillment Partners
Some Camille Ashford products may be fulfilled directly by third-party suppliers and fulfillment partners, including partners located outside the United States.
To fulfill and deliver your order, we may provide these partners with information such as:
- Your name
- Shipping address
- Contact information where necessary for delivery
- Products ordered
- Other information reasonably required to fulfill your order
These partners receive this information for purposes such as processing, shipping, and delivering your order.
Advertising and Analytics
We may use analytics, advertising, and similar technologies to understand how visitors use our website, measure the effectiveness of our advertising, improve our services, and present advertisements that may be more relevant to customers.
These technologies may collect information such as:
- IP address
- Browser and device information
- Pages and products viewed
- Shopping activity
- Referring website or advertisement
- Interactions with our website and advertisements
Depending on applicable law, certain disclosures of personal information for targeted advertising may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged.
Where required by applicable law, we provide eligible users with the ability to exercise applicable opt-out rights.
Marketing Communications
If you subscribe to our marketing communications, we may send you information about:
- New arrivals
- Promotions and discounts
- Sale events
- Product recommendations
- Camille Ashford news and updates
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
You may also contact us at:
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications relating to an order or customer service request.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website and may use them to:
- Keep the website and checkout functioning properly
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our website
- Measure website and advertising performance
- Prevent fraud and improve security
- Support advertising and marketing activities
Some cookies are necessary for the website to operate.
Other cookies may be used for analytics, personalization, or advertising.
Depending on your location and applicable law, you may be provided with additional choices regarding non-essential cookies or certain uses of your personal information.
You can also control certain cookies through your browser settings, although disabling necessary cookies may affect website functionality.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
We also rely on established platforms and service providers, including Shopify and payment providers, to securely process and store information.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to:
- Fulfill and manage orders
- Maintain business and transaction records
- Provide customer service
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Meet tax, accounting, or other legal requirements
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Rights
Depending on the state in which you live and applicable privacy law, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request information about how your personal information is collected, used, or disclosed
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a portable copy of certain personal information
- Opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing where applicable
- Limit certain uses of sensitive personal information where applicable
- Appeal certain decisions regarding a privacy request where applicable
- Exercise your privacy rights without unlawful discrimination
These rights are subject to applicable legal requirements, limitations, and exceptions.
To submit a privacy request, contact:
We may need to verify your identity before processing certain requests.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Depending on whether those laws apply to Camille Ashford and the particular processing activity, eligible California residents may have rights including access, correction, deletion, and the ability to opt out of certain sales or sharing of personal information.
Where required by law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control.
Requests can be submitted by contacting:
Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of those third parties.
We recommend reviewing their privacy policies before providing personal information to them.
Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.
Any updated version will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact:
Camille Ashford
Email: info@camilleashford.com
Website: camilleashford.com